Your MeDirect Team wishes you a happy Easter.
The bank will be closed on the 18th, 19th April, and the 21st of April.
Please note that following the launch of the Statesbond, our lines are experiencing high demand, resulting in longer waiting times.
We apoligize for any incovience caused. Thank you for your understanding and patience.
Looking for some extra support?
We’re here to help you. If you have any questions, talk to us or take a quick look through our FAQ.
Call us
(+32) 2 887 20 05
Mon – Fri: 09:00 to 20:00
Sat: 09:00 to 14:00
Where we are working from:
Brussels
MeDirect Bank SA
Keizerinlaan 66 1000 Brussel
BE 0553.851.093
Send us a message
Want to file a complaint?
Please contact us directly at [email protected] or fill in the form above.
If you do not agree with our proposed solution, you can, as a private individual, contact the Ombudsfin (ombudsman in financial disputes). Please note that you should first file your complaint to MeDirect Bank directly before going to the Ombudsfin.
OMBUDSFIN – Ombudsman in financial disputes
North Gate II – Koning Albert II-laan 8, bus 2 – B-1000 Brussels
Phone: +32 2 545 77 70 – Fax: +32 2 545 77 79
Email: [email protected] – Web: www.ombudsfin.be
The Ombudsman in financial conflicts is a relevant competent authority.
In case you’re not satisfied with the handling of your complaint, please know that you can also try to settle your dispute on the European Online Dispute Resolution Centre provided by the European Commission.
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