To log in to the renewed website, you first need your user name and the password you chose. We will then send you an SMS code by way of identification. By using different ways of logging in, we can be sure you are the correct person to give access to the accounts.
An existing client can request to open a joint account. You first need to log in to the new secure site. Then click ‘Open an account’ in the top right-hand corner of your Home page. Here you can indicate whether you want to open a joint account with a new or an existing client. The consent of the second account holder is requested to open the joint account. If neither of you is a client at MeDirect, you can request a new joint account by both becoming clients. The consent of both account holders is requested to activate the joint account. Joint account holders will both have access to the joint MeDirect Cash account. You can then both open a new joint Savings and/or Investment account. In the event of a joint account each account holder can act as if he/she is the sole account holder. Once the account has been activated no further consent is required of the joint account holder to make transactions and payments.
A sole account cannot be converted to a joint account. An existing client is able to open a new joint account with an existing or new MeDirect client. Your joint account holder first needs to open a sole MeDirect account so that he/she also has login data and a personal MeDirect Cash account. After this sole account has been activated, you or your joint account holder can request a joint account via ‘Open an account’ on the secure website. You both need to electronically sign this new request via the secure website. In other words, you both log in separately with your personal login data to confirm your new joint account.
First enter your user details in the same way as you did before: You need to use the user name you chose and your surname. Then enter the security questions: your password, a reply to a security question and your PIN code. 2. Now you can set your new login data: You need your new user name for this. You cannot choose this freely anymore. It is your MeDirect client number. We sent you this number by mail. You will also find this user name or client number on your account statements. If you are unable to find this number, please contact us. Enter the password you chose. Enter the security word you chose. You need this to restore your password if you forget your password. Confirm by entering the SMS code MeDirect sent you. You can now log in with your new data to access the renewed MeDirect website.
The basic interest rate applies from the day of your deposit into the MeDirect Fidelity Savings account up to the day of withdrawal. This basic interest rate is calculated on an annual basis and paid annually, on January 1 or at the moment of closure of your account. The fidelity premium applies to each amount that stays on the account for 12 months. This fidelity premium will be paid on the first day of the quarter following the moment the premium is acquired: January 1, April 1, July 1 and October 1 or the moment of closure of your account. The fidelity premium rate applicable at the moment of the deposit or at the start of a new period will apply, without any change, during a period of 12 months.
To log in to the renewed MeDirect website, you need your current user name and security data. Please contact us by phone if you cannot find them anymore.