If your mobile is stolen or lost, unpair the mobile application as soon as possible. To unpair your app, you need to:

  1. Login to our online banking platform.  
  2. Click on the “Profile” section on the top right-hand side of the screen  
  3. Click on “Mobile Banking” 
  4. Unpair Mobile Application.

Alternatively, you can call us on 02/518 00 00.