We're sorry but this app doesn't work properly without JavaScript enabled. Please enable it to continue. My fingerprint scanner or facial recognition are not working. What should I do? - MeDirect

The fingerprint scanner and facial recognition might not be working for one of the following reasons:

  • You have not granted access for MeDirect Mobile App to use this function.
  • Too many incorrect facial or fingerprint recognition attempts will disable this functionality automatically. This can be resolved by locking and unlocking your device.