Accounts

Can I withdraw money from my MeDirect Fidelity Savings account?

You can withdraw any amount at any time. Please take into account you might lose your fidelity premium or part of the fidelity premium on any amount that is not on the account for a period of 12 months. You can always start a simulation on your private banking platform. 

What is the maximum daily amount that I can transfer to an external account?

For security reasons outgoing payments are subject to a daily limit of EUR 50.000 per client. This limit is reset to zero every business day at midnight. Transfers between your MeDirect accoutns are not limited. If you want to transfer an amount in one day greater than EUR 50.000, please send us a secure message, and we will gladly help you. Outward payments are limited to €50,000 per business day per client via your personal platform and €15,000 per business day via the mobile application. However, if you have just created a beneficiary on the mobile application, you can only transfer €5,000 per business day for the first week after creating the beneficiary. The limit is reset at midnight every working day. If the amount you want to transfer is higher than the maximum authorised limit of €50,000, you can transfer the payment in multiple transfers or send us your request via a secure message.  Please provide the information below so that we can make the transfer on your behalf. AmountAccount number to be debitedCurrencyBeneficiary (name – first name)IBAN code of the beneficiaryBeneficiary address if resident outside the SEPA zone Communication: (MeDirect currently does not offer the possibility to make payments via structured communication, (e.g. +++123.245.52?+++). Only numbers and letters are allowed, with a maximum of 35 characters). Please note that we are optimising this feature, as part of our ongoing efforts to evolve.

What is a regulated savings account?

  MeDirect Fidelity Savings, MeDirect Monthly Savings Max and MeDirect Dynamic Savings are regulated savings accounts offered by MeDirect. The interest for holders of a regulated savings account must consist of two parts: a basic rate and a fidelity premium.  With these savings accounts you benefit from an exemption of withholding tax on interests received up to and including an amount of 980 euro. A withholding tax of 15% is applicable on any amount of interest received that exceeds 980 euro. In that case MeDirect will automatically deduct this withholding tax from the amount of interest higher than 980 euro. A double exemption up to and including 1.960 euro applies to a joint account for legal cohabiting or married partners.  

Which transfers can I make with my MeDirect Cash account?

You can make transfers between your MeDirect accounts and a SEPA transfer in EUR to a valid IBAN number. This transfer is free of charge. You can also make transfers from your foreign currency account. If a currency exchange is necessary, a 0,5% commission will be charged as exchange rate margin. The beneficiaries can be saved and you can also enter a memo date on which the transfer needs to be executed.

How can I withdraw money from my ME savings account?

You can transfer money from your ME Savings Account to your Cash Account via our online banking platform. The funds will be transferred automatically to your MeDirect Cash Account, taking into account the following notice periods: ME1: after 1 month ME3: after 3 months ME6: after 6 months ME12: after 12 months From the Cash Account you can then transfer your money to another MeDirect account or to an account with a different bank.

Can I move money between different currencies?

If you have MeDirect accounts denominated in different currencies, you can move money between these accounts from the tab “My transactions” and then selecting the option “Move money”. Now select the box ‘Between my accounts’ and follow the further instructions. Given the fact that both accounts have a different currency, MeDirect applies an indicative rate that includes a margin of 0.50%.

What is a non-regulated savings account?

A non-regulated savings account is a savings account that does not fall under the regulations of a regulated savings account. It means that there is no obligation to split the interest rate in a base rate and a fidelity premium and the currency does not have to be necessarily in Euro. Interest is paid quarterly. That also means, however, that the account is not exempt from withholding tax on the first €980 of interest. The applicable withholding tax is 30% and applies to the full amount of interest paid. MeDirect already handles this withholding tax for its customers and always mentions the net interest rates, after withholding tax. The following savings accounts are ‘non-regulated saving accounts’: ME3 Savings Account Term deposit accounts also fall under the regulations of the ‘non-regulated savings account’. As for the MeDirect regulated savings account, the Belgian deposit guarantee scheme also applies for the MeDirect non-regulated savings accounts up to a maximum of €100.000.