Frequently Asked Questions


When will my fund order be executed?

Each fund house has its own cut-off times. This means that any order received before a set time will be processed by the next business day. Any order that is received after its cut-off time, will be on the list of the following business day.

If you want to make sure that your order is processed by the next business day, please give your instructions before 9.15 am. Of course, MeDirect transmits orders to the fund houses throughout the day. If a fund house has a late cut-off, it is still possible that your order is processed by the next business day.