Frequently Asked Questions


What does MeDirect do to guarantee the security of online banking?

MeDirect always makes a secure connection between your computer or another device and the secure website. You can check this yourself in the URL address bar of your browser, where it says https://secure.medirect.be/banking/abaxx-. In this way you can be sure of a secure connection.

You now have to log in with your user name and your password. The final step is an SMS code by way of verification. By using different ways of logging in, we can be sure you are the correct person to give access to the accounts. You also always need to sign transactions with the SMS code.

We will never contact you by e-mail to send personal or login data. We always use our messaging service for this which is accessible via the secure website.

If your secure connection is inactive for 10 minutes or more you will be logged out automatically. You can log in again by following the usual login process.