Frequently Asked Questions


Permission to send information about promotions and/or offers

MeDirect uses a number of channels to keep clients up to date of new products, services and/or offers, such as email and post. MeDirect gives its clients the possibility to register for this communication. If no use is made of this possibility by the client, he/she will not receive this communication. Every client can modify his/her preferences at all times by:

  • Unsubscribing by clicking the “unsubscribe” link in the email communication.
  • Contacting our client service.
  • Sending an email to dataprotection@medirect.be for the attention of our Data Protection Officer (DPO). 
  • Update your preferences of your profile on your secure website