Frequently Asked Questions


How can I request my login data again?

In case you forgot your password, you should click on ‘Forgotten password’ during the log-in process. Afterwards you will be asked to enter your security word and an sms code. Once you have entered these details, you will receive an email on your email address, which is registered in our system, which allows you to reinstate your password. Please note that this email is valid for a limited time only. In case you don’t possess of your security word anymore, we request you to contact us by phone.