Frequently Asked Questions


Can I follow up my application to open an account?

Yes, after you logged on to the MeDirect secure site, you can follow up your application to open an account and see which steps you might still need to take.

  • signing your application by yourself and/or your joint account holder.
  • upload a copy of your ID card, front and back of every account holder.
  • you make a first payment of minimum €1 on the MeDirect Cash Account from an account number registered in your name.

After receiving your activation code, you have access to your Cash Account and full access to all functionalities of the MeDirect secure website. You can open a savings, Fixed Term Deposit and/or investment account via ‘Open an account’.