Frequently Asked Questions


Can I change the amount and frequency of monthly contribution?

You cannot change the frequency of monthly contributions, as this is automatically set to once a month. If you want to change or stop your monthly contribution, you can do this in the model portfolio via ‘Monthly contribution’. If you want to stop your monthly contributions, you can set the amount to 0. If we received your instruction to change or discontinue the monthly contribution before the 10th (for new clients) or the 14th (for existing clients) of the month, the change will be processed in the same month. If we receive your instruction to change or discontinue the monthly contribution after the aforementioned dates, the first monthly contribution will be processed in the subsequent month.