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I think I have been victim of a fraud, what should I do?

Security at MeDirect

Public Wi-Fi

Do not access your online banking or carry out any financial transaction while connected to a public Wi‑Fi network.

Public Wi‑Fi: Convenient, but not always secure

Public Wi‑Fi networks available in cafés, hotels, airports, train stations, or shopping centres are convenient, but they can also expose users to fraud and cybercrime. Fraudsters often exploit unsecured networks or create fake Wi‑Fi hotspots to intercept personal information, banking credentials, or payment data.

Warning signs to watch for

Suspicious network names

Several networks display very similar names, for example: “Airport Free WiFi”, “Airport_WiFi” or “Free Airport Internet”.

A connection with no security

The network is accessible without a password or authentication procedure.

Unusual login pages

After connecting, you are redirected to a page asking you to provide personal or banking information.

Security warnings

Your browser displays messages indicating that the website is not secure or that its certificate is invalid.

Abnormal device behaviour

Your phone, tablet, or computer suddenly becomes slower or starts behaving unusually.

Public Wi‑Fi: Convenient, but not always secure

Public Wi‑Fi networks available in cafés, hotels, airports, train stations, or shopping centres are convenient, but they can also expose users to fraud and cybercrime. Fraudsters often exploit unsecured networks or create fake Wi‑Fi hotspots to intercept personal information, banking credentials, or payment data.