For security reasons, transfers to an external account and to a third party MeDirect account are subject to a daily limit of €15.000. If you would like to transfer an amount exceeding this daily limit, please contact our Wealth Support Team, where you will be guided accordingly.

The ‘MeCode’ tab is used for logging into your Online Banking Platform. It is an alternative to the SMS code and will generate a 6 digit code which you will have to enter after your password while logging into your mobile banking services via your PC or laptop.

By selecting Scheduled Payments in the Transfer tab, you will be able to view all your scheduled payments and you will have the option to amend or delete such payments.

The BIC is auto-populated if the country chosen is within the EEA. If the BIC is not auto-populated, please contact the customer service.

You can view your up-coming Me Account transactions, by selecting that specific Me account and choosing the withdrawals tab.

Yes, you can set up future dated payments for up to twelve months in advance, through the Mobile App (Transfer > Pay someone else), if the debit and credit accounts have the same currency.

This field can help distinguish between transactions when viewing the transaction list in an account’s details page. 

The date found under each transaction represents the transaction date. 

Your preferred account can be changed from the ‘More’ tab. 

Kindly contact our Wealth Support Team on 02 518 0000 or at [email protected] to guide you accordingly.