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I think I have been victim of a fraud, what should I do?

Security at MeDirect

Identity theft

Never share sensitive information (identity details, banking information, passwords), limit the personal information you post on social media, and always verify what you are signing with itsme®

What is identity theft?

Identity theft involves using a person’s personal information (name, address, national registration number, banking details, etc.) without their consent in order to commit fraud or obtain an advantage.

 

This information can be used to impersonate you when dealing with a bank, company, or public authority and to carry out transactions in your name, often without your knowledge.

Tips on how to recognise and prevent identity theft

Initial contact

• You receive an unexpected call from an “advisor”, customer service representative or institution.

 

• The caller asks you to confirm or complete your personal information.

 

• You are asked to provide or send a copy of your identity card.

 

• You are invited to click on a link to “secure”, “validate”, or “update” your information.

 

The conversation is characterised by:

• A sense of urgency (e.g. an issue with your account)

 

• Pressure to act quickly

• The link redirects you to a page requesting sensitive information.

What is identity theft?

Identity theft involves using a person’s personal information (name, address, national registration number, banking details, etc.) without their consent in order to commit fraud or obtain an advantage.

 

This information can be used to impersonate you when dealing with a bank, company, or public authority and to carry out transactions in your name, often without your knowledge.