Manage your bills effortlessly with direct debit
Don’t waste any more time managing your bills. With direct debit, your payments are made automatically and securely. You stay in control;
we simplify the process.
What is a direct debit?
A direct debit is an authorization you give to a supplier to withdraw the amount of your bills directly from your current account. Once the mandate is signed, everything happens automatically.
How is it different from a standing order? With a direct debit, the amount withdrawn may vary depending on the bill, whereas the amount of a standing order remains fixed.
Direct debits are available for payments in euros across the entire SEPA zone. Want to know more about the SEPA zone? Click here.
Benefits of direct debit
Convenient
No more risk of forgetting your payments or paying your bills late. Say goodbye to reminder fees!
Secure
Stay in control with your MeDirect app or platform: view your payments and easily block or dispute a direct debit.
Flexible
Can be used for recurring or one-off bills in Belgium or anywhere else in the SEPA zone.
When to use a direct debit
- Regular bills: electricity, gas, phone, subscriptions, etc.
- Loan or insurance payments.
- International services: holiday homes, international subscriptions etc.
How should I proceed?
Simply contact your provider (energy, telecom etc.), provide them with your MeDirect IBAN, and sign the direct debit mandate. Once the request is accepted, your payments will be made automatically and securely.
Easily stay in control with your MeDirect app or platform
Access all your direct debits in just a few clicks on the tab provided. Easily view the details of each transaction and track your payments with full transparency.
Clear and useful notifications
The day before a payment is due, you’ll receive a notification showing the amount, the payee, and the payment date.
Insufficient funds?
No worries: you’ll be notified in time to top up your account. If the payment fails, we’ll make a second attempt the next day.
Easy to dispute payments
Does a payment seem incorrect? Request an immediate refund with one click on the transaction details.
Timeframe:
You have 8 weeks to dispute an authorized payment and up to 13 months for an unauthorized debit.
Stop or block at any time
You can block a future payment or cancel a direct debit directly from your app.
Important :
Cancelling a direct debit with MeDirect does not release you from your obligations to your supplier. Be sure to contact them to avoid late payment fees.