About us

225 million EUR
225 million EUR
Share capital
19,33%
19,33%
Total capital ratio
1,909 million EUR
1,909 million EUR
Total assets
+43.000
+43.000
Clients
19,25%
19,25%
Common Equity Tier 1 ratio
+250
+250
Staff
Data as at 31 December 2019
Have questions about MeDirect?
Call us anytime 02 518 0000
or send email info@medirect.be
Who shall I contact if I have a complaint?

 

What you have to say is important to us. If you have a complaint please email us at info@medirect.be, call us at 02 518 0000 or send a letter to the following address:

MeDirect - Compliance Officer
Keizerinlaan 66, Boulevard de l'Impératrice
1000 Brussels
Belgium

If you are not satisfied by the way your complaint was handled, please contact the MeDirect Compliance Department by email at complaints@medirect.be. You may further address your complaint to the Ombudsman by email at Ombudsman@Ombudsfin.be or otherwise as described in our General Terms and Conditions.

Is MeDirect a Belgian bank?
MeDirect is a Belgian bank under Belgian law and a subsidiary of MeDirect Group plc, that belongs to a solid European bank group with strong financial ratios. Deposits with MeDirect are guaranteed up to 100.000,00 EUR per client by the Belgian Deposit Guarantee Scheme.
Does MeDirect offer investment advice?

No, MeDirect does not offer individual investment advice regarding specific securities. MeDirect does manage your Wealth Management Portfolio as a whole.

Our tool uses sophisticated profiling systems to provide you with financial advice tailored to your personal situation, preferences and financial objectives. The methodology underlying our wealth management tools was developed by financial planning agency Stremersch Van Broekhoven & Partners. This agency has offered financial advice since 1990 in terms of financial planning and is an expert in performing wealth analyses. Morningstar, market leader in providing key investment information, creates the portfolio recommendation They are also reviewed by the MeDirect Investment Committee, whose members have a wide range of experience in the investment banking and investment management sector.